Registerfly.com SUCKS
January 19th, 2007 by Demetrius
Back in the day, registerfly.com used to be great! Fast service, quick answers, knowledgeable people, etc. Now, you’re on hold for 30 min before you can even talk to a person (doesnt matter if it’s on the phone, live chat, etc) and, they dont even care about your issues! I renewed 3 domains before they expired; well, when I found that they weren’t in my domain list, I used Live Support to figure out what was wrong.
Well, turns out the Enom locked my domains and Registerfly didn’t even tell me! I was on the support chat with “Shawn”, who truly did not care about my issue.
I’ve tried to contact Customer Support several times in the past and it’s always the same nonsense with Registerfly. Registerfly.com sucks. I would suggest NOT using them!
Hostmysite.com is a domain name registrar now; I am going to use them for now on.
Hey Man,
I used RegisterFly.com for noneater.com as well. And I too have to agree that they are seriously lacking in the Customer Service Department. My domain name registration ran up in March, even though i had “Auto-renew” enabled in my account settings. Yet I still had to spend at least 1 1/2 hours on the phone with them while they sorted out the Enom issue. Anyway, just wanted to let you know you’re not alone! Take Care!!
I had real issues with registerfly earlier on this year too, and at one point thought I was going to lose a significant proportion of my domains. In the end ICANN stepped in, and my domains were transferred to godaddy - of course, not sure this was such a great thing but at leat they answer support questions. Was your issue resolved?
Oh yeah, I got this issue handled quickly! Enom stepped in and transferred all my domains to their servers. I now use hostmysite.com for my domain names.